Incredibly responsive and experts in their field. They honestly made me feel like I was their only client. Even after the closing Susan has been helped me make remodeling decisions based on increased market value. I've already recommended then once and will continue to do so with confidence.
- Diana M.
From the moment we met them both at open houses, we were affected by how positive and knowledgeable they were. We quickly decided they were the team for us, and they proved that was the right decision time and time again. Throughout every step of the process, Susan and Lyonel were extremely responsive, friendly, and accessible. Whether it was handling items with me on the road for work or signing documents while we were at a game, Susan always made sure we were able to get things done without any difficulty on our end. Susan truly knows here stuff when it comes the market, and her clear communications and attention to detail allowed us to feel 100% comfortable that we were making an excellent purchase and that our process was not just in good hands but in hands that truly cared. Every step of our new home purchase was made simple and enjoyable by Susan and Lyonel, and my wife and I simply cannot recommend them to enough people going forward. Houston real estate can be complex, but Susan is truly a living encyclopedia for the city. In summation, Brock & Foster Real Estate went far and above our expectations in every single way, and we feel lucky not just to have worked with Susan and Lyonel but to have had the opportunity to get to know such wonderful people.
- MIKE M.
Her knowledge and ability to drive traffic/showings was such a relief throughout the process. My home was under contract in no time. Not all firms/agents are equal. Choosing Brock & Foster to list my home was the best decision I could have made. Thank you!
- Brandon R.
would highly recommend her as a realtor to anyone living in the Westbury/Meyerland area! She gave us great advice to get our house ready to go on the market. Based on her advice, the photos and listing turned out wonderfully, and we had our first offer within a couple of days of listing! She was also very knowledgeable in terms of determining the value of the house, and helped us to navigate the negotiation with the buyer. She is particularly knowledgeable about the Westbury/Meyerland/Southwest Houston area.
- Megan R.
She helped us to find the perfect house and was very knowledgeable during the pricing and negotiation aspects of placing an offer on the house. She was also very organized in helping us to complete all tasks that needed to be done in order to close on the house. We would definitely recommend Brock and Foster realtor services!
- Matt R.
I plan to keep it that way. She is extremely knowledgeable about the market and full of good advice. She is the perfect balance of professional and approachable that you would want in a realtor. I appreciate her understanding and patience during all of the major decisions that come with buying and selling a home.
- Stephanie S.
I’ll be a client for life.
- Peppia G.
Great knowledge of basic home construction and codes. Great use of digital technology for timely correspondence.
- Ray E.
Great communication and knowledge of the market!
- John H.
I definitely recommend her, caring, helpful and very gracious, thank you Susan
- Renata C.
Results speak for themselves. Highly recommend Susan Brock and would use her as our realtor again.
- Carrie C.
She was transparent and made me face objective reality of the market. This helped me close my house at the shortest time possible. I will recommend her all day.
- Femi L.
She understands the market, client's goals and guides them throughout the process. She made the whole process very easy for us.
- Vine D.
She always answered quickly and never hesitated to answer all of my questions, no matter how ridiculous they were. She made sure I understood everything clearly and explained over and over if I didn't. Her way of working completely fit our lifestyle. We are always busy working and she is so tech savvy and flexible that I never had to miss work to sign documents or look at homes. When she found out we closed late in the day and would not be able to move into our home until 3 days after the anticipated date, she coordinated with the seller to let us move in early AND her agent delivered the keys to us at 8:30pm! WHAT A BLESSING! They truly work to make people's dream come true of owning a home. IF we ever decide to sell our home and buy another, I wouldn't look anywhere else besides hiring Susan and her team again.
- Juana C.
She answered all questions concerning location, schools, commute and anything else you could think of. It felt effortless and efficient which turned into a memorable experience for our first time in Texas.
- Makis W.
She always had our best interest in mind and took time to work through any questions or concerns that we had. She’s awesome! We’re fortunate to have had the opportunity to work together with her.
- Ethan S.
Wish we would have found her sooner when buying our first house. She is so organized and really knows her stuff. Will recommend to everyone we know!
- Alex H.
she made the transaction go very smoothly. Highly recommended.
- Ayman E.
Susan and her staff did an amazing job!
- Mark A.
consistently helpful, knowledgeable, and considerate. I felt like our move was almost as important to her as it was to us and that made the whole process better. Would recommend Susan highly to anyone looking to buy a new home.
- Rachel K.
She handled our speed bumps in the process with ease and interfaced with our lender when necessary. She has a team of service providers ready to assist with preparing your home for sale. I would never use another realtor! You can’t go wrong with Susan.
- Rob K.
She is professional and personable.A real joy to work with.
- Sarah S.
was impressed with her knowledge of the Houston and look forward to working with her again soon.
- Bob L.
The process is long and difficult but well worth it. Susan saw to it I found the home I was looking for and I am so happy with my decision to work with them. I definitely recommend them to anyone looking to buy or sell a property.
- Cassandra R.
While we knew she had many other clients, she made us feel like we were her only clients. We loved working with her and commend her highly to those who are looking for a realtor.
- Betty H.
helped guide us to a successful close at a good price. We highly recommend her.
- Stefani K.
She is knowledgeable of the market and the area. She negotiated effectively and helped us sell the house.
- Nimesh P.
We truly appreciate her help and will definitely utilize her experience and expertise in the future.
- Gloria H.
She was excellent at helping me with my needs.
- Susan G.
She is an excellent guide throughout the process of buying/selling your home.
- Amber W.
We moved to San Antonio and then needed to move back to Houston for employment purposes within 3 weeks. The first person we thought of to assist us in finding a home was Susan. She took care of everything for us without us having to make a trip to Houston. She provided all information/documents in a timely manner and stayed in constant communication. Susan is awesome! Thank you!
- Dee H.
I highly recommend her.
- Rachel G.
Susan has the right balance of conservativeness and aggressivenes and operates her business with a long-term view based on principles of honesty and integrity. Susan is no frills and works hard for her clients. Susan is responsive, answers questions thoroughly, and offers balanced advice on negotiations. I would highly recommend Susan to any buyer/seller that is seeking these qualities.
- Jason H.
I was becoming very deflated, feeling like I would never find a place within my budget but Susan remained ever positive and upbeat. She was always available and very flexible to accommodate my schedule.
- Norma A.
I barely got the house cleared out an she had already found a renter. She was very clear on the best price range and what needed to be done to have the house rented to a good family.
- Sandra L.